Services

From our first conversation about your needs and requirements to telephone support or hardware replacement ten years down the road, Volanté is committed to backing up our premier enterprise POS software with premier service. We are committed to getting every detail of your system right, ensuring a seamless integration, equipping your staff with the tools and abilities that they need to make the most of their Volanté POS solution, and making sure any questions along the way do not go unanswered.

Professional Services

Although the Volanté enterprise POS system is feature-rich, we understand the need for site-specific modifications and requirements to meet your unique business structure. We want to maximize your ROI when you invest in Volanté, so we offer specific services to ensure the program works the way you need it to at a reasonable price.

Our professional services team and developers engage in disciplines such as:

  • System integration
  • Custom application development
  • Custom report creation
  • Custom databases and user interfaces
  • On-site consulting services
  • Project management

Feel free to reach out to us to discuss individual features or components that you require to maximize your business’s potential with the Volanté POS system.

Implementation Services

Volanté provides a variety of services leveraging in house resources or our partners depending on the scope, timeframes and requested budget.

Services include:

  • Onsite implementation
  • Depot / Repair
  • Pre-staging
  • Integration and testing
  • Preventative Maintenance (onsite and remotely delivered)
  • Customized requests
  • Payment Services support

Payments Services

In order to be the single point of contact for our clients, Volanté has developed the expertise and practice to work strategically to solve all problems that you may encounter, including those related to payment processing.

We offer a variety of payment solutions to meet scalability or budget concerns. We are PCI-certified and have an extensive list of payments services partners and third-party providers. As a result, we can offer integration solutions to fit any price point, and work with any financial institution and most hardware devices. Most importantly, because Volanté is the single point of contact for your POS software support, we eliminate any finger pointing, and get the problem solved.

Our PCI certification and robust processes ensure we provide the highest level of security to our customers.

Volanté Online Support

Please visit our ONLINE SUPPORT SITE for answers to commonly asked questions.

Volanté Telephone Support

Volanté offers 24-7 level help desk support and leverages a variety of tools and processes to track problem logs, change requests and other client requirements.

Requests can be made contacting support@volantesystems.com
or by calling our support line at 416-988-6333.