In the fast-evolving world of enterprise foodservice, convenience, speed, and efficiency are the new gold standards. Whether you’re managing a micro market, cafeteria, or a multi-location dining program, providing a seamless experience for your clients is critical. One of the most powerful trends reshaping foodservice today is empowering customers to use their own smartphones for self check-out. According to a 2024 Nation’s Restaurant News article, nearly 50% of restaurant operators are currently using or actively implementing self-service technology like kiosks, mobile ordering, and QR code systems to improve operational efficiency and profitability.
The Power of Mobile Self Check-Out
Letting customers use their phones to scan and pay at point-of-sale isn’t just a novelty—it’s a game changer. Mobile self check-out eliminates the need to wait in lines, reduces congestion during peak hours, and aligns perfectly with today’s demand for fast, touch-free transactions.
Using online ordering or mobile barcode scanning, customers can manage the entire experience on their own—driving satisfaction and repeat use. This module is available through Volanté Systems on our Volanté Eats app.
Self-Service, Self-Serve, and Smart Scalability
Modern self-service and self-serve tools give operators the flexibility to serve more people without more staff. Perfect for micro markets or unstaffed cafeteria models, these technologies empower clients to browse, select, and pay—all on their schedule.
From mobile apps to interactive kiosks, self-service improves throughput while reducing operating costs.
Built-in Monitoring and Loss Prevention
Worried about shrink? Today’s self-service solutions offer robust monitoring and loss prevention features, including:
- Surveillance system integrations
- Smart shelf and weight sensors
- Real-time inventory tracking
- User audit trails
- AI-powered fraud detection
This ensures you keep control, even in unattended or mobile-first environments.
Integrates With Your Existing Ecosystem
Mobile self check-out doesn’t need to replace your current systems—it enhances them. Whether you’re already using point-of-sale terminals, kiosks, or an online ordering platform, mobile adds flexibility and consistency across all customer touchpoints.
A Win for Clients and Operators Alike
The future of enterprise foodservice is mobile. By enabling self check-out on clients’ personal devices, you create a faster, smarter, and more autonomous dining experience. Paired with self-serve infrastructure and comprehensive loss prevention, it’s never been easier to scale foodservice operations while meeting modern expectations.
Some additional statistics on the consumer preference for self-service can be found below:
- 66% of consumers say they are comfortable using self-service kiosks to place orders at restaurants.
- Younger generations (Millennials and Gen Z) show the highest preference, with many preferring kiosks over human interaction for speed and accuracy.
If you’re interested in learning more about how Volanté Systems can complement your retail dining space, please call us at 1.877.490.6333 ext. 3 or by email at sales@volantesystems.com.
