At Volanté Systems, we are dedicated to providing innovative point of sale (POS) solutions that help foodservice businesses run more efficiently and thrive. Since our founding in 2004, we’ve grown from a small team of University of Waterloo Computer Science graduates into a global company that supports thousands of foodservice operators across North America and beyond.
Our headquarters are located in Toronto, Ontario, but we also have a key office in Charlotte, North Carolina, that plays a vital role in enhancing our ability to serve U.S.-based clients. This office helps us provide additional support while continuing to deliver our industry-leading POS solutions to foodservice businesses across Canada, the U.S., and beyond.
Why Charlotte?
Charlotte is a vibrant, growing hub for the foodservice industry, making it an ideal location for us to strengthen our U.S. presence. The city’s thriving market and proximity to many key foodservice operators in the southeastern U.S. make it an important base for our operations.
Having a physical presence in the U.S. means we can more easily engage with our clients and provide hands-on support when needed. Whether it’s offering in-person consultations, on-site visits, or providing additional assistance during system installations, our Charlotte office ensures we’re closer to our U.S. clients and can respond to their needs efficiently.
How the Charlotte Office Enhances Our Support
The Charlotte office contributes to several key benefits for our U.S. clients:
- Proximity for On-Site Support Our Charlotte office provides the ability to visit U.S.-based clients more easily. This proximity ensures that we can provide on-site support when necessary, such as during system installations, training, or troubleshooting, enhancing the overall customer experience.
- Tailored Solutions for U.S. and Canadian Markets With offices in both Toronto and Charlotte, we are uniquely positioned to deliver tailored solutions that meet the specific needs of our U.S. and Canadian clients. Our team in both offices understands the regional differences in market trends, tax regulations, and operational challenges, ensuring that our POS systems are customized to support your business wherever you are.
- Supporting Growth and Scalability Foodservice businesses, whether expanding locally or nationally, require POS systems that grow with them. Our U.S. expansion allows us to provide better support for foodservice businesses scaling their operations. The Charlotte office plays an important role in ensuring that your POS systems can easily scale as your business grows, helping you manage multiple locations, streamline operations, and improve overall efficiency.
- Continuous Innovation At Volanté, we are always innovating to meet the evolving needs of the foodservice industry. Our teams in both Toronto and Charlotte collaborate closely to drive continuous improvement in our products. By having a presence in Charlotte, we gain valuable insights from the U.S. market, which help inform our product development and ensure our solutions are always aligned with our clients’ needs.
Looking Ahead: Continued Foodservice Growth and Support for U.S. Clients
Our Toronto headquarters remains the heart of Volanté’s operations, driving innovation and product development, while our Charlotte office serves as an important link to our U.S. clients. Together, these two locations allow us to offer a balance of global expertise and localized support, ensuring that we meet the unique needs of foodservice businesses across North America.
We remain committed to helping foodservice operators of all sizes streamline their operations, enhance customer experiences, and scale their businesses. Whether you’re based in the U.S. or Canada, Volanté is here to provide you with the cutting-edge POS solutions that help you succeed.
Here’s to continuing our journey of innovation and supporting foodservice businesses across North America. 🥂
24/7 Support, No Matter Where You Are
Whether you’re operating in the U.S. or Canada, Volanté Systems offers 24/7 support to ensure that your business always runs smoothly. Our dedicated support team is available at any time to assist with troubleshooting, training, and system updates. No matter the time zone, we are always here to help.