At Volanté Systems, we pride ourselves on not only providing innovative foodservice technology solutions but also on ensuring that our platform truly makes a difference for our customers. We regularly gather feedback from the businesses that rely on Volanté point-of-sale solutions, and recently, a senior living customer shared some valuable insights about the immediate benefits they experienced after integrating our platform across their multi-location foodservice operations.
Here’s a breakdown of the key impacts Volanté POS had on their business:
1. Immediate Revenue Lift
One of the most impactful results of integrating Volanté was a significant increase in revenue. Prior to using our platform, the customer relied on manual tracking and inconsistent processes that led to missed charges. As a result, they were leaving money on the table. With Volanté’s automated system, every charge is accurately captured, and the customer quickly saw an uptick in their revenue.
By eliminating errors and streamlining their transaction process, Volanté allowed them to recover lost revenue and ensure that all services are properly billed.
2. Easy to Train, Easy to Use
One of the challenges in any multi-location foodservice operation is training staff on new systems. Fortunately, Volanté’s intuitive interface and easy-to-follow design made training a smooth process. Frontline staff were able to get up to speed quickly and efficiently, allowing them to focus on what matters most: delivering excellent service to residents and customers.
Our platform is designed with ease of use in mind, meaning less time spent on training and more time spent on operations.
3. Improved Order Accuracy
Order accuracy is vital, especially in foodservice, where mistakes can lead to dissatisfied customers and operational inefficiencies. Our senior living customer reported a marked improvement in order accuracy after switching to Volanté. The platform’s automated system helps eliminate human error, ensuring that each order is processed exactly as requested.
This improvement in accuracy not only enhances the overall dining experience but also reduces the need for rework, saving valuable time and resources.
4. Faster Order Preparation
Speed is another key component of excellent foodservice. With Volanté, orders are prepared more quickly, which helps the staff stay ahead of demand and reduces wait times for customers. This speed is especially important in a multi-location setup, where consistency across locations is crucial.
By integrating Volanté, our customer was able to optimize workflows and improve the speed of service, ensuring that each meal is delivered efficiently and on time.
5. Accurate and Meaningful Reporting
Data-driven decision-making is essential in today’s business environment. Volanté’s robust reporting features provide our customers with accurate, actionable insights that help them optimize operations. Whether it’s tracking inventory, monitoring sales performance, or analyzing trends, Volanté’s reporting tools make it easy to understand key metrics.
For our senior living customer, having meaningful reports at their fingertips has allowed them to make informed decisions that drive efficiency and profitability.
6. Multi-Location Management for Consistency
When operating multiple locations, ensuring consistency across all sites can be challenging. However, with Volanté’s Enterprise platform, our customer was able to maintain a high level of consistency across their properties. This consistency is crucial for upholding brand integrity and providing a seamless experience for customers at every location.
By centralizing management through Volanté, they were able to ensure that their operations and customer experience aligned with their brand standards, no matter where their customers dined.
7. Employee Satisfaction and Better Service
It’s not just the customers who benefit from Volanté—our customer’s staff members have also expressed high levels of satisfaction with the system. By streamlining processes and reducing manual tasks, Volanté has empowered frontline staff to focus on what they do best: providing excellent service to residents.
Employees appreciate the simplicity and functionality of the system, which helps them perform their roles more effectively and with greater confidence.
The Volanté Advantage
This feedback from our senior living customer is just one example of how Volanté Point of Sale is making a real difference in foodservice operations across various industries. From boosting revenue and improving order accuracy to enhancing employee satisfaction and ensuring consistency across multi-location businesses, Volanté helps organizations streamline operations and provide better service to their customers.
If you’re looking to take your foodservice operation to the next level, Volanté’s platform offers the tools and insights needed to drive success. Ready to learn more about how Volanté can work for you? Contact us today for a demo or to discuss how our solutions can be tailored to your unique needs.
